Smart career decision
Lasting impact

OBERD offers endless opportunity to make your mark on healthcare. With a continuously expanding client list, we are seeking the support of talented individuals to sustain our rapid growth in the marketplace. Join us in our mission to create the technology to transform healthcare.

Benefits Package

Insurance

Company-Paid Medical, Dental & Vision
Company-Paid Group Term Life Insurance
Company-Paid Long Term Disability
Short-Term Disability
Supplemental Life Insurance

Basics

Paid Vacation, Holidays, Sick Days
Flexible Spending Accounts
401(k) Program with Employer Match
Maternity and Paternity Leave
Bereavement Leave

Lifestyle

Casual Dress
Team Atmosphere
Free Downtown Parking
Employee Assistance Program
Gym Membership Discounts

Client Services Coordinator

Columbia, MO

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Client Services Coordinator

Columbia, MO

The Client Services Coordinator establishes productive, professional relationships with key personnel in assigned accounts and enables customer success through OBERD software and professional services. The Client Services Coordinator educates and guides clients through the implementation process and collaborates with customers and cross-functional internal teams to ensure the timely and successful delivery of OBERD solutions according to customer needs. The Client Services Coordinator will be responsible for developing long-term relationships with their portfolio of assigned customers, and connecting with key business executives and stakeholders.

Here are some of the great perks you’ll get while working at OBERD:

Competitive base pay
Paid vacation, holidays, sick days
Company-paid medical, dental, prescription and vision coverage for employees
Flexible spending accounts
401(k) program with employer match
Free downtown parking
Paid employee referral program
Maternity and paternity leave
Company-paid life insurance
Company-paid long term disability
Short-term disability
Supplemental life insurance
Employee assistance program
Standing Desks
Great work atmosphere – in the Deja Vu space!

Client Services Responsibilities and Duties

Proactively serve assigned accounts to increase customer success through the adoption of OBERD software and related services
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Grow into a trusted advisor relationship with key customer stakeholders and executives
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly and quarterly initiatives to internal and external stakeholders
Assist with high severity requests or issue escalations as needed
Effectively resolve ad-hoc customer issues as needed
Stay current with system information, changes and updates and educate customers on URS products
Work with the Sales and Implementation team to effectively on-board customers
Develop strong technical champions within existing and prospective customers
Understand and adopt Account Management best practices
Responsible for assisting with the development and delivery of product demonstrations
Mentor and support members of your team
Perform other duties and responsibilities as required to fulfill job function, or as assigned

Sales Support

Implement and manage actions to cross-sell and up-sell services to existing customers earn additional business
Assist with sales product demos to maximize value-added potential as needed
Interact with customer personnel and visit customer sites to better understand their needs and identify opportunities to deliver incremental value
Represent the product to customers and at client sites and field events such as conferences and trade shows as needed

Qualifications and Skills

1-3 years of experience in technical account management or other relevant experience
4 years of customer service experience
Bachelor’s Degree preferred
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Ability to host and present effective online webinar demonstrations and meetings in a professional and positive manner
Excellent verbal and written communications skills and ability to facilitate productive discussions with clients and staff as well as taking and distributing meeting minutes with clients
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation, and presentation skills
The ability to prioritize while providing superior service and follow-through
Ability to think quickly and to effectively solve problems
Establish credibility with key customer decision makers and influencers
Clearly articulate technology and product positioning to both business and end users
Strong problem solving and analytical skills
Well organized; manage multiple accounts and relationships simultaneously
This position requires some travel; after hours and weekend work may be required at times

Added: 18/01/19

Insurance Benefits
Competitive Salary
Team Atmosphere
Matching 401(k) Plan
Paid Time-Off
Gym Discounts

Send your resume and cover letter to Alexa@oberd.com

Software Developer

Columbia, MOKansas City, MO

The Software Developer will design, development, and test solutions that result in compelling, innovative, and easy to use products.

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Software Developer

Columbia, MOKansas City, MO

The Software Developer will design, development, and test solutions that result in compelling, innovative, and easy to use products. The Software Developer works closely and collaboratively with the team and business to deliver and maintain innovative new features that will improve user experience and increase the efficiency and effectiveness of our product and solutions. The Software Developer will be responsible for a variety of duties related to the development and delivery of software solutions to meet client needs. Key responsibilities include advanced code design, testing, debugging, customer support, and leading and mentoring team members.

Key Responsibilities

Contribute and collaborate as a cohesive member of a cross-functional and self-organizing software development team
Architects, design, develop, test, and deploy new software and web applications that are high performance and comply with operational standards, and meet client’s needs
Recommend and develop software update process for existing applications and assists in the roll-out of software releases
Consistently write high-performance, reliable and maintainable code
Partner with the business to gather requirements, design, build, and maintain applications that support the organization’s goals
Ensure design and execution of high-quality solutions and products which consistently exceed client expectation
Building and maintaining requirements as features and fixes
Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues
Promote and ensure adherence to system development lifecycle standards and uses best practices and methodologies
Strong commitment to completeness and accuracy of work; has high work standards and holds self-accountable for meeting the performance expectations of customers and clients, and performing at the highest level
Helps the team to identify, build, configure, and maintain software development tools to support business needs
Mentor and support members of the development team and lead development efforts
Leads team learning group sessions in order to generalize competency and increase innovation
Explores new technologies, tools, and techniques and works with the team and with leadership to continue to evolve the business/technology ecosystem
Perform other duties and responsibilities as required to fulfill job function or as assigned

Skills and Requirements

A minimum of 3 – 6 years of experience working with advanced web design and development technologies
Bachelor’s degree in Computer Science or related field
Exceptional technical skills and up to date knowledge of web-based application development using technologies and standards like Java Script, HTML, CSS, and NodeJS
Advanced skills and knowledge of relational and document based databases (MySQL, PostgreSQL)
Advanced up-to-date PHP knowledge
Advanced knowledge of platform technologies, Linux and Apache
Advanced skills and knowledge developing high availability cloud applications, scalability, SaaS applications
Advanced knowledge of solid object-oriented analysis and design
Version control experience with Git
Proficient ability to recommend and apply full lifecycle software development methodologies, tools, supporting deliverables and best practices including design, development, configuration management/build, test, and release to production
Expert ability to comprehend complex programming and data structures
Proven ability to exercise tact, discretion, judgment and diplomacy in dealing with internal and external customers
Excellent organizational skills and ability to prioritize, manage, multi-task and execute projects across multiple departments
Proven ability to adapt to changes in the work environment managing competing demands; changes approach to best fit the situation, and the ability to deal with frequent changes, delays and unexpected events
Demonstrated ability to communicate ideas effectively, to listen to others’ ideas, and to collaborate to arrive at great solutions, including excellent written communication skills
Fosters a strong sense of urgency and drive for results and a genuine passion for excellence
Demonstrated success in analytic problem solving skills and critical thinking
Advanced technical aptitude, initiative, creativity, and excellent customer service skills
Promotes a positive and enthusiastic attitude and work environment, with a focus on teamwork
Ability to recommend and absorb new technologies, features and other pertinent information quickly
Must be a US citizen or have a valid work visa
After hours and weekend work may be required at times