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Careers

Smart career decision
Lasting impact

OBERD offers endless opportunity to make your mark on healthcare. With a continuously expanding client list, we are seeking the support of talented individuals to sustain our rapid growth in the marketplace. Join us in our mission to create the technology to transform healthcare.

Benefits Package

Insurance

  • Company-Paid Medical, Dental & Vision
  • Company-Paid Group Term Life Insurance
  • Company-Paid Long Term Disability
  • Short-Term Disability
  • Supplemental Life Insurance

Basics

  • Paid Vacation, Holidays, Sick Days
  • Flexible Spending Accounts
  • 401(k) Program with Employer Match
  • Maternity and Paternity Leave
  • Bereavement Leave

Lifestyle

  • Casual Dress
  • Team Atmosphere
  • Free Downtown Parking
  • Employee Assistance Program
  • Gym Membership Discounts

All
Development
Sales

Client Services Coordinator

Columbia, MO

The Client Services Coordinator establishes productive, professional relationships with key personnel in assigned accounts and enables customer success through OBERD software and professional services.

Learn More

Client Services Coordinator

Columbia, MO

The Client Services Coordinator establishes productive, professional relationships with key personnel in assigned accounts and enables customer success through OBERD software and professional services. The Client Services Coordinator educates and guides clients through the implementation process and collaborates with customers and cross-functional internal teams to ensure the timely and successful delivery of OBERD solutions according to customer needs. The Client Services Coordinator will be responsible for developing long-term relationships with their portfolio of assigned customers, and connecting with key business executives and stakeholders.

Here are some of the great perks you’ll get while working at OBERD:

  • Competitive base pay
  • Paid vacation, holidays, sick days
  • Company-paid medical, dental, prescription and vision coverage for employees
  • Flexible spending accounts
  • 401(k) program with employer match
  • Free downtown parking
  • Paid employee referral program
  • Maternity and paternity leave
  • Company-paid life insurance
  • Company-paid long term disability
  • Short-term disability
  • Supplemental life insurance
  • Employee assistance program
  • Standing Desks
  • Great work atmosphere – in the Deja Vu space!

Client Services Responsibilities and Duties

  • Proactively serve assigned accounts to increase customer success through the adoption of OBERD software and related services
  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Grow into a trusted advisor relationship with key customer stakeholders and executives
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly and quarterly initiatives to internal and external stakeholders
  • Assist with high severity requests or issue escalations as needed
  • Effectively resolve ad-hoc customer issues as needed
  • Stay current with system information, changes and updates and educate customers on URS products
  • Work with the Sales and Implementation team to effectively on-board customers
  • Develop strong technical champions within existing and prospective customers
  • Understand and adopt Account Management best practices
  • Responsible for assisting with the development and delivery of product demonstrations
  • Mentor and support members of your team
  • Perform other duties and responsibilities as required to fulfill job function, or as assigned

Sales Support

  • Implement and manage actions to cross-sell and up-sell services to existing customers earn additional business
  • Assist with sales product demos to maximize value-added potential as needed
  • Interact with customer personnel and visit customer sites to better understand their needs and identify opportunities to deliver incremental value
  • Represent the product to customers and at client sites and field events such as conferences and trade shows as needed

Qualifications and Skills

  • 1-3 years of experience in technical account management or other relevant experience
  • 4 years of customer service experience
  • Bachelor’s Degree preferred
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Ability to host and present effective online webinar demonstrations and meetings in a professional and positive manner
  • Excellent verbal and written communications skills and ability to facilitate productive discussions with clients and staff as well as taking and distributing meeting minutes with clients
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation, and presentation skills
  • The ability to prioritize while providing superior service and follow-through
  • Ability to think quickly and to effectively solve problems
  • Establish credibility with key customer decision makers and influencers
  • Clearly articulate technology and product positioning to both business and end users
  • Strong problem solving and analytical skills
  • Well organized; manage multiple accounts and relationships simultaneously
  • This position requires some travel; after hours and weekend work may be required at times

Added: 18/01/19

  • Insurance Benefits
  • Competitive Salary
  • Team Atmosphere
  • Matching 401(k) Plan
  • Paid Time-Off
  • Gym Discounts

Send your resume and cover letter to Alexa@oberd.com

Software Developer

Columbia, MOKansas City, MO

The Software Developer will design, development, and test solutions that result in compelling, innovative, and easy to use products.

Learn More

Software Developer

Columbia, MOKansas City, MO

The Software Developer will design, development, and test solutions that result in compelling, innovative, and easy to use products. The Software Developer works closely and collaboratively with the team and business to deliver and maintain innovative new features that will improve user experience and increase the efficiency and effectiveness of our product and solutions. The Software Developer will be responsible for a variety of duties related to the development and delivery of software solutions to meet client needs.  Key responsibilities include advanced code design, testing, debugging, customer support, and leading and mentoring team members.

 

  Key Responsibilities

  • Contribute and collaborate as a cohesive member of a cross-functional and self-organizing software development team
  • Architects, design, develop, test, and deploy new software and web applications that are high performance and comply with operational standards, and meet client’s needs
  • Recommend and develop software update process for existing applications and assists in the roll-out of software releases
  • Consistently write high-performance, reliable and maintainable code
  • Partner with the business to gather requirements, design, build, and maintain applications that support the organization’s goals
  • Ensure design and execution of high-quality solutions and products which consistently exceed client expectation
  • Building and maintaining requirements as features and fixes
  • Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues
  • Promote and ensure adherence to system development lifecycle standards and uses best practices and methodologies
  • Strong commitment to completeness and accuracy of work; has high work standards and holds self-accountable for meeting the performance expectations of customers and clients, and performing at the highest level
  • Helps the team to identify, build, configure, and maintain software development tools to support business needs
  • Mentor and support members of the development team and lead development efforts
  • Leads team learning group sessions in order to generalize competency and increase innovation
  • Explores new technologies, tools, and techniques and works with the team and with leadership to continue to evolve the business/technology ecosystem
  • Perform other duties and responsibilities as required to fulfill job function or as assigned

 

Skills and Requirements

  • A minimum of 3 – 6 years of experience working with advanced web design and development technologies
  • Bachelor’s degree in Computer Science or related field
  • Exceptional technical skills and up to date knowledge of web-based application development using technologies and standards like Java Script, HTML, CSS, and NodeJS
  • Advanced skills and knowledge of relational and document based databases (MySQL, PostgreSQL)
  • Advanced up-to-date PHP knowledge
  • Advanced knowledge of platform technologies, Linux and Apache
  • Advanced skills and knowledge developing high availability cloud applications, scalability, SaaS applications
  • Advanced knowledge of solid object-oriented analysis and design
  • Version control experience with Git
  • Proficient ability to recommend and apply full lifecycle software development methodologies, tools, supporting deliverables and best practices including design, development, configuration management/build, test, and release to production
  • Expert ability to comprehend complex programming and data structures
  • Proven ability to exercise tact, discretion, judgment and diplomacy in dealing with internal and external customers
  • Excellent organizational skills and ability to prioritize, manage, multi-task and execute projects across multiple departments
  • Proven ability to adapt to changes in the work environment managing competing demands; changes approach to best fit the situation, and the ability to deal with frequent changes, delays and unexpected events
  • Demonstrated ability to communicate ideas effectively, to listen to others’ ideas, and to collaborate to arrive at great solutions, including excellent written communication skills
  • Fosters a strong sense of urgency and drive for results and a genuine passion for excellence
  • Demonstrated success in analytic problem solving skills and critical thinking
  • Advanced technical aptitude, initiative, creativity, and excellent customer service skills
  • Promotes a positive and enthusiastic attitude and work environment, with a focus on teamwork
  • Ability to recommend and absorb new technologies, features and other pertinent information quickly
  • Must be a US citizen or have a valid work visa
  • After hours and weekend work may be required at times

Added: 19/11/18

  • Insurance Benefits
  • Competitive Salary
  • Team Atmosphere
  • Matching 401(k) Plan
  • Paid Time-Off
  • Gym Discounts

Send your resume and cover letter to Alexa@oberd.com