Value-based care centers on the patient, making patient outcome data a critical component of the healthcare data set. This data, along with clinical information shared with patients by physicians, provides the foundation for meaningful and sustainable patient-physician engagement. Therefore, future success in value-based healthcare depends on self-reported patient health information that is both relevant and actionable.
Emerging digital tools and devices are transforming the process of patient engagement in revolutionary ways. Interactive applications, mobile devices, and wearable tech and micro-sensors are creating a wealth of opportunities to monitor a patient’s healthcare progress in ways never before possible — and this is just the beginning.
Identifying and Implementing Patient Engagement Technology
As the name implies, patient engagement technology induces participation in one’s own care. This includes:
• Educational technologies — Informed patients make for a more efficient system; educational tools allow physicians to have meaningful conversations with patients about their health without having to bring them up to speed on the basics.
• Electronic questionnaires — Value-based healthcare necessitates quantifiable outcome measurements instruments. Paper-based questionnaires are rapidly giving way to more appealing, efficient, and sophisticated digital ones that garner higher participation.
• Wearables — Patients already may use wearables to track their own metrics for personal use. This data, when appropriately contextualized, can be shared and discussed between physician and patient to increase engagement. Wearables are also able to passively generate information that can trigger a physician’s intervention, even if the patient doesn’t notice an anomaly.
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