Patient outcomes and clinical data collected over the entire episode of care provide invaluable insights regarding each patient’s complete healthcare experience. Information gathered from patients should be used to understand how to best serve a provider’s unique demographic of patients, as well as what can be done to make each experience better.
As part of the transition to a value-based healthcare system, the use of Patient Reported Outcome Measurement tools (PROMs) has greatly accelerated, quantifying a patient’s satisfaction of care, their experience of the process and their assessment of their overall quality of life throughout their care.
Providers should seek data collection technologies that not only collect PROM data, but that also offer the ability to audit and, if warranted, modify quality procedures. By closely monitoring in real time the quality measures information reported by their own patients using emerging new tools, providers may access powerful quality feedback loops that maximize practice efficiencies.
Look for outcomes measurement tools that have garnered consensus recommendation. Careful selection of the measurement tools you use to collect outcomes data will enable you to more easily aggregate that data into clinical registries for benchmarking and research purposes.
Medical specialty societies, such as the American Association of Orthopaedic Surgeons (AAOS) have cultivated guidelines for outcomes measurement tools in their published Instruments for Collection of Orthopaedic Quality Data. Global initiatives to settle on common measurements also are another valuable resource, including the Patient-Reported Outcomes Measurement Information System (PROMIS) and the International Consortium for Health Outcomes Measurement (ICHOM).
To learn more about curating the right outcomes measurement instruments, check out OBERD’s webinar: Selecting the Right Tools for MIPS Success.